In aeronautics a flat spin occurs after a shock to the aircraft's attitude
directs air over the control surfaces in such a way as to destroy
the possibility of stable flight. When this situation occurs, control
becomes ineffective, and the plane will crash. It is not the case that
it might crash. It will crash. Always.
The same sorts of things can take place in business. Survival issues
usually arise in one of four ways:
(1) A general downturn in the market, often part of a larger business cycle
(2) A decline in the market due to its natural evolution
(3) An aberration in the supply chain that causes required resources to be scarce or prohibitively expensive
(4) Increased competition or a change in market requirements
Stable flight in business depends on the existence of sustaining
financial resources. These resources are diverse and include revenues
from the sale of goods or services, capital reserves from prior periods
of profitability, bank financing, equity financing, or the sale of fixed
assets. Unlimited financial resources will always result in survival.
Because this is rarely the case, however, we must consider the situation
in which financial resources are limited, and we must control the forces
that will either relieve or increase pressure on those resources. The most
obvious force is cost.
Management knows all too well that costs take on many forms. They
include the cost of capital, the variable cost of material resources,
labor, insurance, transportation, research and development, the depreciation
cost of fixed assets, etc. Some of these may be influenced independently
of the others, but in general they are linked. For example, one cannot reduce
labor costs without affecting production, which influences revenue, which
influences profitability, which increases the cost of capital, and so on. When the market turns south we can get squeezed from a number
of different directions. The compelling question is what can we do to avoid
going into a flat spin.
It is crucial to identify the important factors that affect flight,
evaluate the range of control pressure any one of them can exert, and make
the adjustments rapidly before the business aircraft control surfaces no
longer can affect a meaningful change and the business goes into a flat spin.
Often the correct measures are counter-intuitive. Just as
in a spinning aircraft when the pilot often responds in a way that exacerbates
the problem, the business manager can unknowingly miss the tactics that will
result in the resumption of stable flight. We are talking tactics here.
IMS Quantum Corporation specializes in identifying the major control surfaces
that influence performance and determining the corrective tactics needed to
resume stable flight in the case of a shock to the integrated business system.
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